Go to People to see everyone in your book. Each person has a kind: tenant, resident, guest, applicant, vendor, or housing authority and other payers.
Why the kind matters
Tenants and residents attach to leases and program agreements. Guests attach to bookings. Vendors get assigned to work orders. Housing authorities and program funders are payers on a lease, so their share of the rent is tracked separately from the tenant's.
One person, one record
When an applicant is approved they become a tenant on the same record, so their application, lease, payments and requests all stay together on one timeline.