Refunds

Updated October 17, 2026

You can cancel any time from Billing. Your plan stays active until the end of the period you paid for, then the account moves to Free and keeps your data.

If you were charged and did not mean to be, or the service did not work for you, write to support@housestackpro.com within 14 days of the charge and we will refund it. Yearly plans can be refunded for the unused months within 30 days of the charge.

Rent and booking payments go to your own Stripe or PayPal account and never through us, so refunds to tenants and guests are made from your account. Processing fees are set by Stripe or PayPal, so we cannot refund them.