Help center / Short-term rentals

Cleanings and guest messages

Every confirmed checkout gets a cleaning task. Guests get emails you write once.

Cleanings

Each confirmed booking adds a cleaning for its checkout day, with the next guest's arrival so you can spot same-day turnovers. Open Bookings, then Cleanings, to assign a cleaner and mark it done. Cleaners are vendors in People. An assigned cleaner gets an email the day before. Set a default cleaner on the listing so new cleanings are assigned for you.

Guest messages

Bookings, then Guest messages, holds four emails: the booking confirmation, a reminder the day before check-in, a checkout-morning note and a thank-you the day after. Edit the wording once with fill-ins like {first_name} and {check_in}. Each goes out once per stay to guests with an email on file.

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